Conditions of Use

Our company is a producer of professional dog training accessories and supplies. Our products are available anywhere in the world. Placing an order at our store you are sure to get canine gear from producers. Our K9 equipment is highly valued in police, military and rescue services.

We take into account all pieces of advice got from professionals to upgrade our dog training equipment. Every item provides you with result you expect. There are also canine accessories for regular daily usage. We are always ready to offer our help in choosing appropriate dog gear. We won the confidence of many professional dog handlers. Famous dog trainer Sharon Ronen always uses and recommends dog supplies of our production.

Our Privacy Principles

We collect and use only data that is essential to provide necessary service to our customers and users of our site. All information we get is strictly limited by what is required to know by us in order to provide quality service levels to our clients and to conform all regulatory or legal demands.

We inform users about what information is collected and the way it will be used. Our clients get full information about the general uses we make of received data and we are ready to provide customers with additional information upon request. We do not lease, license or sell personal information to outside parties. We provide access to individual information only to outside parties who are directly connected with the service and delivery of our products. Information retrieval is fully open to all authorized parties.

We ensure data quality. We use advanced technologies, a highly trained technical staff and well-defined practices to ensure that self-disclosed information is processed properly, completely and correctly. Our company uses the mechanism for self-disclosed data to be corrected if any changes or errors occur. We do not ensure the accuracy of third party data we license to use in the SSL Secured™ identity seal, but we do promote the process of resolving any information discrepancies.

We use data security safeguards. We use up-to-date information security technologies and a well trained technical staff to protect all personal data entrusted to us. We have put into effect well-defined data security and information access procedures to further ensure that data is protected from loss, improper access, misuse or destruction.

We are respondent to queries for explanation concerning our information usage and policies. Our Customer Service Representatives are trained to be quick to react to requests about our policies, practices, products and services. Customer Service Representatives are also trained to promote the process of resolving any information discrepancies in third party data.

We conform to all applicable privacy laws and regulatory standards wherever SSL provides business, based on the prevailing legislative requirements. Being a company providing services worldwide, SSL is committed to remaining current with the demands of all local, national and international laws and regulative standards applicable to our products and services.

We carry out regularly audits of our privacy policies and practices to monitor our conformity with our stated policies according to a schedule.

Customs, Duties and Taxes

Orders outside of the U.S.A. may be imposed with taxes, customs duties and fees levied by the destination state ("Import Fees").

The person who receives an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your state.

Additional fees for customs clearance must be borne by the recipient; we have no influence on these charges and it is impossible to predict what they may be.

Customs policies differ widely from country to country; you should communicate with your local customs office for further information.

When customs clearance procedures are compulsory, it can cause delays beyond our original delivery determination of price.

Our Payment Types

You can choose one of our regular types for secure payments online in our store:
a) Bank Debit and Credit Cards
b) PayPal

If such types are not applicable for you by different reasons, you are free to provide payment without Site:

1. Western Union: this payment method is available for international transfers at most banks in the world. We will provide you with Western Union information upon request.
2. Paypal without site order: we will provide you with our address for PayPal payment.
3. Traditional bank transfer: we will send you our bank data for orders ONLY at value more than 200 pounds, because of high transfer banking fees for both sides.

These off site payments (1, 2, 3) are done by our clients after both sides agree the value of products, the shipping address and shipping costs. If you have any questions do not hesitate to contact us.